The Czech Republic postal operator, Ceskå Posta, has opened a state-of-the-art high-tech post office in Prague’s ‘Eden’ shopping centre.

The branch office, deemed ‘The Branch of the Future’, utilises LCD screens at the open counters as a flexible digital communication tool, controlled by staff via the touch screen of an IP phone.

Large audiovisual LCD units can be viewed from all around the branch office, displaying information about postal products, services and recent developments. Audio signal technology means waiting customers can tune in to the messages without counter staff being disturbed by the sound.

Petr Dobrý, of Ceskå Posta’s brand marketing department, said the remodelled office has received positive feedback from staff and customers, but the pilot scheme would continue to be monitored before other branches are upgraded.