Consider the scenario where the information acquired in real time at a touchpoint from an enquirer is matched to the information held in a marketing database. The touchpoint management process can exist off-site in the ‘cloud’.

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Hundreds of US-based direct marketers, agencies and service providers are offering glimmers of hope for direct marketing jobseekers, according to the latest Bernhart Associates employment update.
“It appears the direct marketing job market is scraping the bottom,”  reports Jerry Bernhart, principal of Bernhart Associates Executive Search, a direct marketing recruiting firm which has been issuing quarterly [...]

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Let’s have a little more conversation and a little less communication, says Ian Hughes.
Apparently I am being followed. Somewhere, out there in the ether, someone is following my Twitter feed.
You can follow me, too: @ianchughes. You can also ‘Facebook’ me: I am Ian Hughes (no surprise there). Oh, and I am on LinkedIn. I used [...]

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 Keith Wiser has written a book, bringing his global perspective on the past, present and future of direct marketing.
‘The trouble with the world today is that no-one respects their parents and everyone wants to write a book.’
Cicero wrote those words more than 2,000 years ago.
Today, I have considerably less trouble with the former than [...]

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HERSCHELL GORDON LEWIS explores the perceived wisdom of the use of negatives in copy.
In my callow youth, I taught English literature at a minor US university. There, I solidified my impious opinion that Wordsworth should have been considered a minor poet. But Wordsworth had a line in his ode, ‘Intimations of Immortality’:
‘The sunshine is a glorious birth.’
So [...]

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After advising the UK Information Commissioner’s Office on how marketers will engage with the new Privacy Notices Code of Practice, Nick Martin airs his views on the future of privacy in DM and online.
There aren’t many people who’d admit that their approach to data privacy isn’t quite best practice. But nonetheless, with reasonably generous legislation [...]

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Members of online social networks may be more vulnerable to financial loss, identity theft and malware infection than they realise, according to a new survey from Internet security software provider, Webroot.
Surveying more than 1,100 members of Facebook, LinkedIn, MySpace, Twitter and other popular social networks, the international company uncovered numerous behaviours that put social networkers’ [...]

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Global information services company, Experian, has appointed Javier Moreno Zabala (pictured below) as general manager for Experian CheetahMail in Spain.
He will be responsible for accelerating Experian CheetahMail’s growth in Spain and further strengthening its position as a major European provider of email marketing and customer intelligence technologies. Previously, he held senior sales and marketing positions [...]

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UK trade exhibition Technology For Marketing & Advertising won the ‘Best Marketing Campaign’ award at the national events industry awards last week.
The prestigious AEO (Association of Exhibition Organisers) Excellence Awards, held in London, are an annual gathering of the great and good within the UK events industry and the awards recognise excellence across the entire [...]

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Communications professionals involved in marketing, sales or data research can breathe a collective sigh of relief following the launch of ‘Ireland by the Numbers’, a six-page data guide of Irish companies by type, size, employees and location.
Published by list and database consultancy, The Bill Moss Partnership, this snapshot of the most valuable data available on [...]

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