What people love, they will pay for. The businesses that most successfully engage with their customers via social media are those that understand what their customers love.

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The recession has generated a unique form of charity donor churn – donors are moving their support from domestic to international charities and environmental organisations.
In the last year, 12 per cent of UK givers have changed to a type of charity they regard as more worthy of support during a world economic crisis and a [...]

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The 12th annual Top 500 Superbrands survey, identifying the UK’s strongest consumer brands by polling the British public, has launched and reaffirms the success of the fast food chains and multiple supermarkets in the economic downturn.
Some of the brands showing the strongest year-on-year improvement in the survey include McDonald’s, which rises 227 places, Burger King, [...]

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Hundreds of US-based direct marketers, agencies and service providers are offering glimmers of hope for direct marketing jobseekers, according to the latest Bernhart Associates employment update.
“It appears the direct marketing job market is scraping the bottom,”  reports Jerry Bernhart, principal of Bernhart Associates Executive Search, a direct marketing recruiting firm which has been issuing quarterly [...]

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UK business experts say the worst of the recession is over – but warn against complacency.
The British Chambers of Commerce (BCC) – whose survey of 5,600 businesses is released today – says recovery will be fragile but pointed to progress in the manufacturing and service sectors in the second quarter of the year and a [...]

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Britain’s retail experts are shifting promotional priorities in-store this summer as classic footfall drivers like advertising, sponsorship and celebrity endorsements fail to halt declining customer numbers on the high street: So says a new retail study released by Norway-headquartered software solutions provider Mohive.
The study, which collates the experiences and opinions of more than 100 retail [...]

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Let’s have a little more conversation and a little less communication, says Ian Hughes.
Apparently I am being followed. Somewhere, out there in the ether, someone is following my Twitter feed.
You can follow me, too: @ianchughes. You can also ‘Facebook’ me: I am Ian Hughes (no surprise there). Oh, and I am on LinkedIn. I used [...]

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 When will the financial gloom lift? Doug Sacks has been gazing into his crystal ball for clues.
The BIG question here and elsewhere remains the weakness of the national and global economies. Specifically, as Americans are fairly impatient people, when will we turn the corner and see the sun shine again?
This does not have to be [...]

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Permission marketing experts Rosemary Smith and Jenny Moseley lift the veil on privacy notices.
Be honest, do you always read and fully understand privacy notices when you submit your personal data? If the answer is ‘No’ you would not be alone.
Earlier this year, a You Gov poll in the UK revealed that half  of consumers don’t [...]

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. . . but deliver us from prospecting evils, says DAWN ORR (pictured below).

Apologies if the above sounds sacrilegious, but Online Lead Generation (OLG) certainly seems to be on the lips of nigh-on every marketer I meet these days.
For good reason, of course, as OLG is one of the most cost-effective methods of client prospecting. Why [...]

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